Your privacy matters to us.

Last updated: 3 November 2026

This policy is written in English. For a Kiswahili copy, contact us and we will send one.

1. Who we are

This website is run by Inputs Agri-Farmers Limited, a Tanzanian company that manufactures and supplies fertilizers, livestock feeds and farm supplements. We are responsible for the personal information described in this policy.

We handle personal information in line with the Personal Data Protection Act, 2022 of the United Republic of Tanzania and its regulations.

2. Information we collect

You can browse this website without creating an account or telling us who you are. We only receive personal information when you choose to contact us or place an order.

Orders sent on WhatsApp

When you press “Send order on WhatsApp”, your basket is turned into a WhatsApp message that you review and send yourself. When it reaches us we receive your WhatsApp name and phone number, the products and quantities you chose, and anything else you write, such as your delivery location. While we arrange your order we may also record payment confirmations and delivery details.

Messages from the contact form

The contact form does not send your details to our website. It opens WhatsApp or your email app with your name, phone number or email address, subject and message already filled in. We receive them only if you send that message.

Calls, emails and visits

If you call, email or visit our office, we keep the details you give us so we can answer your question or follow up.

Technical information

Like most websites, our hosting provider automatically records basic technical information for every visit, such as your IP address, browser type, the pages requested and the time of the request. These server logs are used to keep the site running and secure. We do not use them to identify you.

We do not use analytics, advertising or tracking tools on this website.

3. How we use your information

• To confirm stock, prices, delivery costs and payment, and to deliver your order
• To answer your questions and give product or farming advice you ask for
• To keep the business, tax and accounting records the law requires
• To keep our website and systems secure and working properly
• To tell you about products or offers, but only if you have agreed to it. You can ask us to stop at any time.

We use your information because you asked us to (for example, to fulfil an order or answer a message), because the law requires it, or because we have a legitimate business need that does not override your rights. Where we rely on your consent, you can withdraw it at any time.

We do not sell or rent your personal information to anyone.

4. Who we share it with

We share personal information only when it is needed:

• Delivery and transport partners, who receive your name, phone number and delivery location so they can bring your order
• Payment providers, such as banks and mobile money services, when you pay us
• Professional advisers, such as accountants and auditors, under a duty of confidentiality
• Government or regulatory authorities, when the law requires us to

5. Cookies and browser storage

This website does not use cookies. To make the site work, it saves a few small items in your own browser. They stay on your device and are not sent to us:

You can remove these items at any time by clearing your browser’s site data. The site will still work, but your basket and language choice will be reset.

6. Third-party services

Some parts of this website are provided by other companies, which have their own privacy policies:

• WhatsApp (Meta) carries the orders and messages you send us on WhatsApp
• Google Fonts supplies the fonts used on this website. Your browser connects to Google to load them, which shares your IP address with Google.
• Google Maps shows the map on our contact page and opens when you follow a map link
• Instagram is linked from our website. Nothing is shared with it unless you follow the link.

These services may store information on servers outside Tanzania. When we use them, we rely on their published safeguards for protecting personal information.

7. How long we keep it

We keep personal information only as long as we need it for the reasons above. Order, payment and delivery records are kept for as long as Tanzanian tax and accounting law requires. Messages and enquiries that do not lead to an order are deleted when they are no longer needed.

8. How we protect it

This website is served over a secure, encrypted connection (HTTPS). Access to customer information is limited to staff who need it to serve you, and the website’s management area is password protected. No system is completely secure, but we take reasonable steps to protect your information from loss, misuse and unauthorised access.

9. Your rights

Under Tanzania’s Personal Data Protection Act, you have the right to:

• Ask what personal information we hold about you and get a copy of it
• Ask us to correct information that is wrong or incomplete
• Ask us to delete your information, where we do not need to keep it by law
• Object to, or ask us to limit, how we use your information
• Withdraw your consent at any time, including to marketing messages

To use any of these rights, contact us using the details below. We may need to confirm who you are before we act on a request. If you are not happy with how we have handled your information, you can complain to the Personal Data Protection Commission of Tanzania.

10. Children

Our products and website are intended for farmers and businesses. We do not knowingly collect personal information from children under 18. If you believe a child has sent us their details, contact us and we will delete them.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.

12. Contact us

For questions about this policy or your personal information, contact: